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Become locally famous

5 levels, 20 moves. Build it from the bottom up. This is the framework John Plumstead walks east Hillsborough business owners through at the chamber, and the one we run for our clients.

The Become Locally Famous pyramid: Level 1 Found, Level 2 Trusted, Level 3 Active, Level 4 Known, Level 5 Famous, four moves each

Most local businesses start at the top. They buy an ad, boost a post or sponsor a banner, and it does not work, because nobody can find them, there are three reviews on their Google profile and the last Facebook post is from March. Paid attention lands on a business that is not ready for it.

Build it from the bottom up instead. Each level makes the one above it work. Here are all 20 moves.

Level 1: Found

People can find you when they search.

  1. Google profile

    A complete Google Business Profile: right categories, hours, service area, photos. This is the listing that shows up in the map.

    Google Business Profile →
  2. Website + SEO

    A fast site with a page for each service and each town you serve, and your name, address and phone matching your Google profile.

    Local SEO →
  3. Directories

    The same name, address and phone on every directory that matters. Ours is free for east Hillsborough businesses.

    Business listings →
  4. Show up in AI

    AI search tools pull from the same places Google does: your profile, your site, directories and reviews. Get Level 1 right and you show up there too.

    Show up in AI search →

Level 2: Trusted

People who find you believe you.

  1. New reviews

    A steady flow of new Google reviews every month, not a burst once a year. Ask at the moment the job goes well.

    Review management →
  2. Reply to reviews

    Answer every review, good and bad, in your own voice. People read the replies as closely as the reviews.

    Review management →
  3. Real photos

    Your truck, your team, your work. Real photos beat stock every time on a profile, a site and a post.

    Google Business Profile →
  4. Customer stories

    One customer, one problem, how you fixed it. Short, specific and true.

    Customer story videos →

Level 3: Active

People see you every week.

  1. Google posts

    Post to your Google profile every week. It tells Google, and the people looking, that you are open and busy.

    Google Business Profile →
  2. Social 3x a week

    Facebook and Instagram, three times a week, every week. Consistency matters more than any single post.

    Social media management →
  3. Newsletter

    Show up in the inbox of the people who live here. Our newsletter goes to 5,000+ local subscribers three times a week.

    Newsletter placement →
  4. Short video

    Short vertical video on Reels, TikTok and YouTube Shorts. It is where local attention is right now.

    Short-form video →

Level 4: Known

People know who is behind the business.

  1. Face-to-camera

    You, talking to the camera about what you do. People hire people.

    Short-form video →
  2. Behind the scenes

    Show the work, the shop, the crew. It is the content people stop for.

    Short-form video →
  3. Community

    Be part of what happens out here: schools, teams, events, the chamber.

    Own a school →
  4. Local collabs

    Team up with other local businesses: a joint post, a giveaway, a podcast episode.

    The East of Tampa Podcast →

Level 5: Famous

People talk about you before they need you.

  1. Local media

    Get in front of local readers in the outlets they already trust.

    Advertise with East of Tampa →
  2. Paid ads

    Meta ads aimed at the towns you actually serve, run against cost per lead, not likes.

    Facebook ads management →
  3. Sponsors

    Put your name on what the community cares about, like a high school team all season.

    Sports sponsorship →
  4. Retargeting

    Stay in front of the people who already visited your site or watched your video.

    Retargeting ads →

No time for all 20? We do them for you.

Take the free audit: 2 questions, 30 seconds. We look up your business and show you which level you are stuck on, next to your local competitors.

Get the free audit   or call John at 813-495-2136